Terms & Conditions for our Mascot Visits
All bookings are confirmed once a deposit has been made. The balance can be paid before or on the day to a member of staff or entertainer. This is a non-refundable deposit.
All our staff will be treated with respect on the day and allowed a safe and private place to get into their costume. After 30 minutes each member of staff inside a mascot will require a 5 minute break to get a drink of water to avoid overheating.
Please do not let older children or teenagers harass the mascots. This spoils it for the younger ones and can also be dangerous and damage the mascots. Also please ensure children are not allowed to throw drinks or get any paint/ice cream near the costumes.
All our mascots and costumes are lookalike and fancy dress costumes. If you require a licenced costume, please contact the licenced holders.
Please ensure there is nearby parking space for our staff as mascots, entertainers and costumes can be big and bulky.